We encourage you to treat gambling as paid entertainment and to spend only money you can afford to lose. Account holders must be 18 or over. Reels, table games and sports all involve financial risk, regardless of whether you accept a promotion.
Deposit Boundaries and Time Awareness
Deposit limits let you restrict funding, and session reminders help you notice how long you have been gambling. Use these controls with a spending amount that leaves essential expenses protected. Our support team can assist if you need help understanding an account control.
Reminders are an opportunity to stop and reconsider continued play. Do not extend gambling because you have bonus funds, an unfinished wagering requirement or a sporting event still in progress. You can stop without trying to recover money already lost.
Cooling-Off and Self-Exclusion Requests
Cooling-off provides a break from account activity, while self-exclusion is available when you need to stop gambling with us. Ask our team about using the restriction that fits your needs. A promotion or VIP reward should never take priority over a decision to stop.
If gambling causes distress, affects essential spending or becomes difficult to interrupt, take a break and talk to someone you trust. Borrowing to gamble and hiding spending are further reasons to seek support. You do not need to wait for a particular level of loss before asking for help.
External Support and Blocking Resources
GamCare runs the National Gambling Helpline on 0808 8020 133. You can also turn to GambleAware for independent help and Gamban as a blocking resource. Gordon Moody and Gamblers Anonymous are additional resource names to consider when seeking outside support.
Our account assistance concerns the tools available with us; independent help can be part of your wider response to gambling difficulties. Choose support because it meets your needs, and put wellbeing ahead of continued play.